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Contact us

General enquiries

If you have an enquiry about an existing mortgage account, you can email us at lending@birminghammidshires.co.uk or call us on 0845 300 2627 (lines are open Monday to Friday 8am to 8pm, Saturday 9am to 1pm)

Mortgages

If you would like information on Birmingham Midshires' current mortgage range available to new and existing customers, please contact an independent financial adviser who will be able to provide information on our products and the whole of the mortgage market.

Home owner loan / additional borrowing / secured loans

With effect from 1 October 2011, Birmingham Midshires will no longer offer mortgage products direct to customers. This will include servicing existing customers with product transfers, further advances and mainstream mortgages. To find out more about the products we offer through the intermediary channel please contact an independent financial adviser in your area.

Mortgages for new customers

For new customers, Birmingham Midshires mortgages are only available through independent financial advisers.

Find an IFA in your area >

Deeds

If your mortgage started after 1 May 2000, your title documents will be held electronically at the land registry for English and Welsh properties. If you have any queries, please contact the Land Registry at www.landregistry.gov.uk.

If your mortgage started before 1 May 2000, or is a Scottish and Irish property please contact us on 01422 333 342 for further information.

Insurance

Our chosen insurer is Legal & General who are authorised and regulated by the Financial Services Authority. Legal & General can provide buildings and contents cover, life cover as well as accident, sickness and unemployment cover.

You can call Legal & General on 0845 270 0219 (lines are open Monday to Friday 9am to 8pm and Saturday 10am to 2pm).

Complaints

If you have a complaint regarding any of our services or products please contact us following the complaints procedure.

Make sure you include your full name, postal address and postcode as it appears on your account.

More on our complaints procedure >

Press enquiries

Contact our press team at Lloyds Banking Group Media Relations Team

BM Corporate Centre

If you have a query which doesn't fit into any of the categories on this page, you can email lending@birminghammidshires.co.uk.

...or write to us at:

Birmingham Midshires Corporate Centre
P.O. Box 81
Pendeford Business Park
Wobaston Road
Wolverhampton WV9 5HZ

For telephone line opening times, please read the information in our contact section. Calls may be monitored and recorded for security and training purposes.

Our tracker rate mortgages are linked to Bank of England Bank Rate (also know as Bank of England repo rate). Details of this rate can be found on the Bank of England website or in the Financial Times or other leading newspapers.

© Birmingham Midshires

This site is intended for UK residents unless otherwise stated. Mortgage Loans will be made by Birmingham Midshires.
Birmingham Midshires is a division of Bank of Scotland plc. Registered in Scotland No. SC327000. Registered Office: The Mound, Edinburgh, EH1 1YZ.
To contact the FSA Consumer helpline, please ring 0300 500 5000 or visit www.moneyadviceservice.org.uk/.