Skip to main content

You are here:

  1. Home
  2. Existing Customers
  3. Covid-19 support

Covid-19 support

As the impact of coronavirus is felt across the UK, you may be worried about how it could affect you. Your peace of mind is still our top priority, so we've created some extra ways to help, if you need it.

Our Covid-19 support tool

If your personal or rental income has been affected by Covid-19 in any way, our Covid-19 support tool will help to:

  • Find the right solution for your needs
  • Show how taking a break from your payments could affect your mortgage
  • Apply online for a payment holiday

Covid-19 support tool

If you have already applied for a payment holiday and would like to cancel it, please click here.

If you have cancelled your Direct Debit, you'll need to set up another one to cover your new monthly amount, before your next payment is due.

Your peace of mind is our top priority, so we've put together a list of questions we're asked most often.


For telephone line opening times, please read the information in our contact section. Calls may be monitored and recorded for security and training purposes.

Our tracker rate mortgages are linked to Bank of England Bank Rate (also known as Bank of England repo rate). Details of this rate can be found on the Bank of England website or in the Financial Times or other leading newspapers.

Security and privacy policy

© Birmingham Midshires

This site is intended for UK residents unless otherwise stated. Mortgage Loans will be made by Birmingham Midshires.
Birmingham Midshires is a division of Bank of Scotland plc. Registered in Scotland No. SC327000. Registered Office: The Mound, Edinburgh, EH1 1YZ.
To contact the FCA Consumer helpline, please ring 0800 111 6768 or visit